Integration Support

First DataBank Australia's expert team works with customers before, during and after the initial integration of our products, providing continuous technical support and advice.

We work closely with our customers from the outset to fully understand their business, ascertain requirements and recommend a suitable integration option. Once a solution has been established, we work together to advise, plan and implement the integration.

Customers can take advantage of our ongoing guidance on the integration of new product developments and functionality into their system. We encourage customers to take new versions of our products in order to remain at the forefront of developments.

Our team is well versed in emerging healthcare initiatives and can advise on meeting healthcare standards. Our team has expertise in PBS and PBS Online and can advise how our data is used support PBS prescribing and claiming systems.

Planning and implementation advice is also available for customers wishing to migrate from one technology platform to another. In addition, we offer technical advice for the resolution of any technical issues.

We understand that business and technical requirements change and we are committed to supporting customers with the ongoing development of their system.