At First DataBank Asia/Pacific, Inc. (FDBA), we take all reasonable steps to ensure compliance with the Privacy Act 1988 (Cth) including the National Privacy Principles. The following privacy policy will provide you with information on how we use and protect the data collected about you from our website or otherwise. We may amend this policy from time to time.

Personal Information
Information necessary to provide the service such as name, title, company, address, emails, and phone numbers, is collected only when individuals knowingly and voluntarily provide it to us. This information is stored in a secured database, and is used to process inquiry or customer services requests by appropriate personnel of FDBA and its affiliates. FDBA would only disclose information to third party vendors appointed by FDBA for the purpose of processing and fulfilling sales orders.

Data Collection
No cookies are used to collect personal data. This site does not use tracking software to collect information on visitors to our website. We do not share user information with third parties. All information, such as product information requests, is collected strictly on a voluntary basis.

We also collect personal information about contractors who provide services to us to enable us to interact with those contractors and to facilitate the use of the database products and related software. This information is not disclosed to third parties unless it is necessary for the provision of our services.

Data Security
We take reasonable steps to keep all personal information secure. We have in place physical, electronic, and managerial procedures to protect the information that is collected online and stored in our databases. However, no security system is impenetrable and we therefore cannot guarantee the total security of our database, nor can we guarantee that the information you supply will not be intercepted while being transmitted to us over the Internet.

Access to Personal Information
You may request access to the personal information we hold about you, or request that we change that personal information. We will allow access unless we consider that there is a sound reason under any relevant law to withhold access. You can obtain further information about how to request access to the information we hold about you by contacting us at support@firstdatabank.com.au.